To our valued Customer:
Eclectic
Herbal Blends is committed to providing you with quality Herbs,
Blends and Extracts to support you in your quest for optimal
health.
Please see our Terms and Conditions of doing business with Eclectic Herbal Blends, LLC. If you cannot agree to these terms, please do not order from us.
Customer
Satisfaction:
EHB guarantees the your satisfaction of our products. If
you are not satisfied with your ordered product, our Product
Exchange Policy is designed to meet your needs. We are in the process of obtaining testing lab for several of our blends, therefore, we have not undertaken this actual testing endeavor yet. We have until 2010 to comply with the FDA regulations regarding testing for constituent ingredient levels. However, heuristically, we have NEVER had a client complain that a product did not work for them due to it's not functioning at all. Complaints have arisen from clients not prefering their particular outcome of the results of a blend. We then exchanged, refunded or remade the blend to suite their needs more closely.
Ingredients List:
All Products labeled by EHB has Proprietary and Non-proprietary ingredients listed on every label. Trade Secreted ingredients will not be listed unless explicitly requested to by the Food and Drug Administration.
Always ask your Herbalist if they've created the recipe themselves or have taken it from another vendor and made it their own. As results may vary in recipes, because not all Herbalists are created equal, it is important to understand the experience and education of the Herbalist creating and reselling their own blends.
Disclaimer:
It
is not our intent to prescribe or make specific health claims
for any of our products. Should you require advice for any
particular health reason, it is our advice to you that you
consult your doctor for guidance.
Any health suggestions or regiments given on the site or from customer support are strictly personal opinions based on personal experiences or our other customer's experiences who give us permission to relay their stories and what worked for them. These suggestive regiments and dietary suggestions and not meant to replace your doctor or AMA drugs and you undertake them at your own risk and do not hold Eclectic Herbal Blends, LLC or any employees legally responsible for your health decisions.
Labeling:
The statements on the labels have not been evaluated by the
Food and Drug Administration. These products are not intended
to diagnose, treat, cure or prevent any disease.
Follow
directions for use and storage as given on the label.
Privacy
Policy:
Information
We Collect
We recognize your right to confidentiality and are committed
to protecting your privacy. We use the information that we
collect on our site to provide you with a superior shopping
experience...
Your
Account
When you place an order, we MAY ask you to set up an account,
which includes your name, e-mail address, mailing address, as well as certain
other information to help us get your order to you correctly
and quickly. Using your account information, we will send
you communications that we believe are relevant to you, such
as newsletters or emails. If you prefer not to receive optional
email or other communication from us, you may let us know
that you wish your email or address removed from our mailings.
If we receive updated
account information from our shippers or other third parties,
we may revise your account for you so that we can efficiently
process your orders, deliver your packages or otherwise communicate
with you. If you would like to review or revise the information
we have in your account, you may call us or send an email request in
which case we will call you back. In the future, you may have the
ability to clicking on the "your account" tab on any screen of the website, but we do not have this function available yet.
We protect
all of your information against unauthorized access or release
by removing it from our webserver and onto a disk that is not readily
accessed by a computer (isolation). We do save your account info and order history in a QuickBooks data file, which is on a non-web enabled computer and is secured by the computer password and firewall as well as the security offered in QuickBooks by encrypting the data file and placing a password on the file that only we and our accountants have access to.
We do not share your personal information with third parties
unless its legally necessary unless asked to surrendur them via Homeland Security representatives. Your purchasing amounts and
address and names are shared with credit card companies and
bank check processing institutions and Authorize.net for the
sole purpose of processing your order.
Server
log information is not shared with any organization outside
of Eclectic Herbal Blends, LLC and is deleted periodically.
-
Agents
- We may enter into an agreement with other companies
or individuals to perform functions on our behalf. These
functions may include sending promotional e-mails on our
behalf to such companies' customers; serving advertisements
on our behalf, analyzing data; providing marketing assistance;
processing credit card payments; and fulfilling and delivering
orders. These companies and individuals will have access
to information necessary to perform their functions. They
will not be allowed to use the information for any other
purpose and will be bound to the terms of our privacy
policy. We may share non-personal, summary, or aggregate
customer data with partners and other third parties.
-
Business
Transfers - We may buy or sell stores or assets. In such
transactions, customer information is usually treated
as one of the transferred business assets. Should Eclectic
Herbal Blends, LLC. or substantially all of of the assets
be sold, customer information will be one of the transferred
business assets..
-
As
You Direct - If the customer has directed, we will release
account information to the customer’s authorized representative.
At the direction of the customer and to the extent specifically
authorized by law, we will release such information to
other persons such as Merchant Services by Wells Fargo
and Authorize.net.
From time
to time, we may partner with certain companies who, in conjunction
with their membership programs or rewards programs, require
that we disclose purchasing information about their members
who visit the eclecticblends.com Web store. We will disclose
only the information required to make these programs work
for you and support your membership in them. In addition,
we only disclose this information to such companies if you
have consented first, including consent implied by your agreement
to the membership or participation rules. If you do not want
us to disclose that information to the strategic partner,
then you must contact them directly.
Other
than as set out above, you will receive notice when information
about you might go to third parties, and you will have an
opportunity to choose not to share the information by modifying
the distribution list choices within your account profile.
Security
When you place an order online, your personal information
and credit card information are encrypted using SSL encryption
technology before being sent over the Internet, making it
virtually impossible for your information to be stolen or
intercepted while being transferred to eclecticblends.com
(Eclectic Herbal Blends, LLC). Your credit card information
is always stored in encrypted form in a database that is away
from our Web site database so it isn't connected to the Internet,
and is therefore safe from hackers.
Cookies
To personalize your experience at eclecticblends.com, we may
use a feature on your Internet browser called a cookie. Cookies
are small files that your Web browser places on your computer's
hard drive. We may use cookies to let us know that you are
a prior customer and to retrieve certain information previously
provided by you to us, so that you do not need to re-enter
this information every time you shop at the site. Cookies
also let us know how you found us (e.g., through a particular
web site or advertisement). Cookies are not used to access
information entered on the secure server. This information
can only be accessed when you enter your name and password.
If you choose to configure your browser to remove or reject
Eclectic Herbal Blends, LLC.cookies, you will still be able
to make purchases from eclecticblends.com, but your coupons,
discounts and other login information will have to be repeatedly
typed in each time you visit the site.
Web
Beacons
A Web beacon (also known as action tags or single pixel gifs)
is a transparent image that has been placed on a Web page
and sends a signal when a user has visited that page. A Web
beacon does not contain any personal information. Currently,
other companies have a relationship with MSN and Avenue A
that helps MSN to measure the effectiveness of advertisements
it serves on their behalf. When you've placed an order on
a site that has a web beacon, after coming to our Site through
an advertisement served by MSN, a Web beacon notifies Avenue
A. No information that is personally identifiable to you is
transmitted to MSN or Avenue A. Avenue A may place a cookie
on your browser in order to more effectively measure advertising
effectiveness. MSN and Avenue A will not be allowed to use
the information they receive via the Web beacons or cookies
for any purpose other than measuring the effectiveness of
the advertisements served by MSN and are required to protect
the privacy of the information they receive. Eclecticblends.com
doesn’t currently use Web Beacons, but reserves the future
right to implement them. We will notify customers in advance
of using this added marketing functionality.
Your
Consent
By using our Web site, you consent to the collection, use,
and disclosure of information by Eclectic Herbal Blends, LLC and to
the terms of this privacy policy and ALL of our other policies including the LEGAL DISCLAIMER and NOTICE OF USE policy. If we ever change our privacy
or other policies, we will post any changes on this page so that you
are always aware of the information that we collect, how we
use it, and under what circumstances we disclose it.
Your
Comments
We welcome your feedback. If you have questions or comments
about our privacy policies, feel free to drop an e-mail to
Customer Care.
Better
living through balance,
Eclectic Herbal Blends Team
Last
updated: 7-2008 doc rev.4
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